Ticket Request Form
If you are a current customer of AILIE, Inc. and have any issues or questions about your service, please fill out the form below to submit a ticket to our support team.
Our dedicated support staff will contact you as soon as possible to address your concerns and help you find a solution.
If you are a franchisee, please tell us the name and address of your franchise.
URGENCY: If this is an urgent matter, please text, email, or call your Account Manager.
Thank you for choosing AILIE, Inc. We value your business and are committed to providing top-notch support to ensure your success.
ADMIN SCHEDULE AND AVAILABILITY:
Admin is available Monday - Thursday, 9-7. Friday 8-12 noon.
These are the dates admin is closed :
12/21 - 1/2
4/24 - 5/6
8/3 - 8/10
11/23 - 11/31
IF THERE IS AN URGENT SITUATION, TEXT 774-208-7346
NON-FRANCHISE LEAD TIME TO START AS OF 2/1/24:
Websites: Two Weeks
Large Paper Collateral Or Digital Creative Projects: Two Weeks
Small Website Change Requests: Three Days
Press Release Graphics: Five Business Days