If you are a current customer of AILIE, Inc. and have any issues or questions about your service, please fill out the form below to submit a ticket to our support team.

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Our dedicated support staff will contact you as soon as possible to address your concerns and help you find a solution.

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If you are a franchisee owner, please provide us with the name and address of your franchise.

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URGENCY: If this is an urgent matter, please text, email, or call your Account Manager or our customer service line at 1 (855) 683-1099. You are also welcome to use the form below to reach out and state why your request is urgent. 

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Thank you for choosing AILIE, Inc. We value your business and are committed to providing top-notch support to ensure your success.

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ADMIN SCHEDULE AND AVAILABILITY:

Admin is available Monday - Thursday, 9-7. Friday 8-12 noon.

 

These are the dates admin is closed:

12/21 - 1/2

4/24 - 5/6 

8/3 - 8/10 

11/23 - 11/31

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NON-FRANCHISE LEAD TIME TO START AS OF 2/1/24:

Basic Websites: Two - Four Weeks

Complex Websites: One -Two Months (Depending on Complexity, It May Be A Longer Development Period).

Large Paper Collateral Or Digital Creative Projects: Two Weeks

(Rush Jobs Come With A Fee)

Small Website Change Requests: Three Days

Press Release Graphics: Five Business Days

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